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Testimonials

What our customers say...

"Everything was absolutely delightful!"
- Colleen Mullins, Senior Class Trip Advisor, Medford Tech, Medford, NJ

"Well, you out did yourselves once again. The Milford High School Band trip to Orlando was just GREAT! I am still getting rave reviews from parents, students and school board members on how organized the trip was and how World Class Vacations thought of everything. So thank you. I knew you would win this group over. They were so impressed that they just cannot wait until next time."
- Dale Mann, Director of Bands, Milford High School Music Department

"Just wanted to let you know how EXTREMELY pleased we were with your company. I will never go with anyone else again."
- Jason Majerczk, Upper Darby High School Music Department

"Just wanted to thank you and your staff for my kids excellent experience this past weekend. The Orlando staff was especially great. Chris of course took amazing care of us. Joleene was wonderful, the security guards were excellent and we could not have lucked our any more than we did with the schedules. Everything ran right on time. Thank you again and Pottstown looks forward to doing business with you in the future.”
-Joe Snyder, Pottstown High School, Pottstown, PA

"On behalf of the entire North Penn Class of 2013, we would just like to thank you for putting together a FABULOUS trip. Everything was perfect and our kids (and chaperones!) had a great time. I asked the kids what they would change or do different and nearly all of them said the same thing...NOTHING!  Thanks again!"
-Amy Young & Chris Young, Class of 2013 Advisors, North Penn High School, PA
"Yes, everything was absolutely delightful. The kids had a ball and everything went smoothly. It was a very nice bonus to have the park-hopper ticket that allowed us to do Disney Quest and for the Universal parks that enabled the kids to do both parks. They really enjoyed that a whole lot. It is always a pleasure dealing with you and I look forward to doing so in the future."
-Joan Cooper, Millville High School, Millville, NJ

“I want to thank you for all you did. You were unbelievably helpful and patient as were the other people from your company. I think I am going to start a cycle where every so many years, we do Disney. And I will definitely use your company again.”
-Rita Cortez, Emmaus High School, Emmaus, PA

"Just wanted to drop you an email to say how happy we were with the trip. Marie was great! The busses and drivers were great. Loved the hotel and the activities. For the most par the meals were excellent. And we really appreciated not having the "piloting" responsibilities. Thanks again.”
-Art McKenzie and Brian Height, Overbrook High School, Pine Hill, NJ

“There is no doubt as to why Burlington has worked with WCV for all of these years. You and your staff have been accommodating, professional, and most of all, treat to work with through this process ...everyone has made the trip very easy on us. As an athletic director, I work with a great many vendors and regardless of how good their product is, customer service will continue to bring me back. With the customer service you and your company provides, I look forward to a continued long relationship with BCHS. Thanks again and I am sure we will talk again soon.”
-Bill DePonte - Athletic Director, Burlington City High School, Burlington City, NJ

“On behalf of the Senior Class, I would like to extend our commendations and appreciation for the manner in which you and World Class Vacations handled the problem with our most recent Senior Trip to Orlando. It was impressive how reliably and effectively you made the accommodations for the extra day. ... It served to further confirm the integrity of you and your agency. To call yourselves World Class is certainly an apropos title. You have our appreciation and we look forward to the continuance of our relationship with you and World Class.”

-Thomas A. Coleman Jr. - Superintendent, Woodstown-Pilesgrove Regional School District, Woodstown, NJ

“Our trip was fabulous. WCV does a great job - from the people in your office, to those down in Florida. It was 1st class and professional all the way. It was refreshing to have everything so well taken care of throughout the trip. Chris was fabulous and especially helpful with our lost luggage. Rob Lower was also great at the airport. I look forward to doing it again in 4 years.”
-Jamie Cope, Biglerville High School, Biglerville, PA

“Last Sunday, April 23rd , many band parents had the experience of a lifetime. ... We looked down Main Street, heard the familiar sounds and watched as the Camp Hill Marching Band led the parade down Main Street. They were fabulous and it was truly thrilling to see our children performing in Disney World for people from all over the world. It was a very proud moment. We want to thank all those many who have been involved in making this experience happen. Much dedication, planning, effort and hard work is needed for an event like this and we want to thank all who made it happen.”
-Joan Fonte, Parent, Camp Hill High School, Camp Hill, PA

“We are writing this letter to offer our thanks and gratitude for your company and its work in making our trip a success. ... World Class Vacations was extremely organized, and took great care of our guests and performers. We thank you all for your help, and for giving our students the opportunity to perform at Disneyworld.”
-Jamie Grau, Chris Grau, and the students from The Concord Dance Center, Aston, PA

“I'm so very thankful we chose your company to walk us through our first Disney trip. From start to finish your staff was top quality. The preparation steps taken prior to the trip were well thought out and purposeful. The transitions during the trip went smoothly, no glitches or snags. I am confident that even if there were any, your staff would have handled the problem wisely and appropriately. Thanks so much for your wisdom!”
-Melissa Nemetz Costa, Melissa Nemetz School of Dance, Dormont, PA

“Dear Terry, I would like to thank you and your staff for making our Magic Music Days trip to Disney World in June so wonderful! Your staff was always very helpful and courteous. The service you provided made for a smooth and stress-free trip. The value of the trip is exceptional. Parents also really appreciated the meal coupon vouchers.”
-Laura S. Dutton - Director, Parkside Performing Arts Company, Parkside, PA

“I acknowledge that making travel and accommodations for such a large group of people is not an easy task, although you worked a miracle. Our dancing group, their families, friends and especially the Dance Studio can not express our deepest gratitude. Thanks to your company we were able to have a pleasant and worry free stay, knowing that there was a World Class representative on location, just in case there were any questions, or any problems.”
-Dawn Koller, Dawn's Studio of Dance, Gloucester, MA

“THANK YOU DANCE THE WORLD!  As a parent dealing with a disability it is hard but being able to have an understanding company like yours to work with makes my life a little bit easier.  It is with the upmost respect and appreciation that I send this letter.  Thank you for helping to make my little girls dream come true.  No words can express the join in my heart.”
-Jennifer Colletti, Dance Studio Parent
 
"Thank you for making our first dance trip so memorable!  It was great travelling with World Class Vacations!"
-Miss Alia, Rhythmic Soles Dance Academy
 
"Thank you for giving my students the performing experience of a lifetime.  It was super despite the rain and the Gala was the BEST!  Thank you for all your hard work and for being such a pleasure to work with.  Looking forward to our next performing journey with you!"
-Luanne Sorrentino, Mrs. Rosemary's Dance Studio, New York, NY
 
"I just wanted to take a few minutes to share our experiences from our Disney Trip. I would like to start out by saying "Thank You" to you and your team (Nancy O'Keefe, Lisa Follweiler, Luci Lynch, Chris Higgins and everyone else behind the scenes). I had the opportunity to communicate with each of these individuals at some point during the planning. I admire the way each of you had different responsibilities yet you all remained in constant communication. From the moment that we contacted the agency last Fall, you welcomed us. Thank you for answering my questions and handling each issue with care.  Thank you for adjusting timelines and your schedules to accommodate our group.
 We had many perks, but one of best perks was the assistance of Luci and Chris at the airports. We also had many surprises, but the biggest surprise was meeting you at the hotel. It was a pleasure to work with everyone because of their friendliness and willingness to make sure the trip was a success from beginning to end. Thank you for everything, especially your patience. I am not sure where our next trip will be but we look forward to maintaining this relationship."
-Alexandria Johnson, Mariah Baptist Youth Group
 
"We had a great trip and was greatly based on the service that you and your staff members gave our group.  All of the personnel were exactly where you told us they would be and were very knowledgeable in every regard.  We had no issues because everything was completed in advance.  Students were in and out of airports quickly and there were always staff available during our stay.  It is always a pleasure to use World Class Vacations because they are a “world class” organization.  It’s great how you coordinate with the resort, airlines, coach buses, Disney’s “behind-the-scenes” people, security and us to ensure a seamless trip.  Thanks to you and Nancy for arranging everything and coordinating everything with Rob and myself.  We’ll be in touch for our next Disney trip!!"
-Henry J. Hartman, Fine & Performing Arts Supervisor, Millville, NJ 
 
"We had an exceptional experience with World Class.  I’ve worked with a number of tour companies over my years at Lake Travis, and can honestly say that the trip that Bill and your team provided was the easiest, smoothest, least stressful trip we’ve taken.  Moving three disciplines both as a unit and separately with over 120 people is no easy task—and trying to keep what each branch of our group needed and was doing at any given moment is a logistical nightmare, that probably resembles a military operation.  Bill and the rest of the team at World Class was undaunted by any of the challenges our trip presented.  From the moment we began planning the trip with your team, almost every question was answered immediately with one call to Bill.  He was instrumental in helping me set up a custom workshop for my technical theatre group with Disney Performing Arts.  It was something Disney had never tried before, and when I initially inquired at Disney they were not interested in trying.  But Bill’s knowledge and connections with Disney pointed me to the right folks who created something really special for my students!

When we got to Florida having the support your entire Florida team, led by Bill was so reassuring.  At every turn, Bill had each detail of when groups were moving, how we were getting them there and times worked out.  It came across to our students, chaperones and us directors as a flawless trip!  When problems presented themselves during the trip (vegetarians we didn’t know about, student illnesses, unknown changes in rooming needs), Bill was the consummate professional, always ready with at least a  couple of solutions and recommendations!

Thank you for everything you and Bill did to accommodate our every need.  The “whatever it takes” attitude was present the entire trip. There were so many things your team did to make the trip successful for the students and faculty, it’s hard to recount them all.  In the end they are all credited to one thing:  Great people."
-K.J. Bartosh, Performing Arts Center Director, Lake Travis High School, TX

"As head chaperone, my feedback deals primarily with the execution phase of the trip.   We had an outstanding experience in Orlando, and I want to give a huge compliment to Chris Higgins and his staff in Florida for absolutely fantastic service.  Chris always there whenever we needed something and came to our rescue several times for things that came up unexpectedly.  Chris met us in Orlando at the McDonalds before we got to Magic Kingdom, and got us set up early with tickets and meals coupons.  He also arranged to make our hotel check-in easier by having his staff (TJ and Martha) sort all of our room keys by chaperone for us, which saved us lots of time when we finally made it  to the hotel that evening.  Other great examples of customer service include:  providing the lunch (pizza) right on time according to our tight schedule, along with extra water for our kids that was in great need, as well as cleaning up after us so we could get to our next venue; tracking down our bus drivers (who were off-duty), to retrieve concert attire and music that was inadvertently left on the bus, and getting it to us in time for the performance on Saturday (big thanks to TJ in particular for this); and coordinating the bus pick-up location for us on the last night after the awards ceremony.  We also really appreciated the fruit, drinks, and snacks provided at the hotel for the chaperones.  That was a very welcome sight after such a long trip!   Chris and his staff were extremely courteous and helpful, and provided great advice throughout the trip, and he was always available by phone whenever we needed him.   

Regarding the planning phase, my only personal dealing with your office was during the conference to go over the final itinerary a few days prior to the trip.  You and your staff were very professional and clear in providing information, and answered all my questions completely.  Bottom line from standpoint – great experience, and great service from your company.  Thanks for everything!"
-Mike McGrath
 
"Thank you!!!  The BHS band trip to Disney was a HUGE success on so many levels!!!  Bill Lacey and the rest of the WCV staff were great and always available to support us all week long as well as the time leading up to our departure.  I will be sure to touch base with Bill at some point to talk in detail about the trip but I wanted to send you this quick email to let you know ... it was AWESOME!!!!!"
-Faydeen, Burlington H.S. Band, Burlington, MA

"Per usual WCV was fantastic.  Mike was a great rep and always answered my calls or texts no matter what time of day or night.  Bill was also wonderful.  One night he appeared out of the blue as I was in the middle of a crisis with a lost wallet.  After we had been working on it for well over an hour I said to him,  “How did you know about this?”  It took him a minute to recall and then he remembered bumping into one of our chaperones on the way to the lobby and she had told him what was going on.  He quickly came to the rescue.  All your reps that met us at the airport were great also.  We greatly appreciate all the little things you do to make our trip even better. The subs were delicious.

The kids had a fantastic time and were able to go on and off all rides.  We always seem to be in the right place at the right time.  All Star Music was also exceptional.  We had several sick kids with the stomach bug and they came in and shampooed and deep cleaned the rooms and the nurses room.  They also supplied extra sheets and towels and anything else the nurses needed.  So helpful.  I would recommend WCV to anyone whom asks.  Thanks for making the trip so special once again for all our MHS students."

-Mary Gately, Lead Band Parent, Maynard High School, Maynard, MA

 

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